Based on the work of the Harvard Negotiation Project, a group that deals with all levels of negotiation and conflict resolution, it offers readers a straightforward, universally applicable method for reaching mutually satisfying agreements - at home, in business, and with people in any situation.
Read Getting to Yes to learn, step-by-step, how to:
Disentangle the people from the problem
Focus on interests, not positions
Work together to find creative and fair options
Negotiate successfully with anybody at any level
All course materials provided No additional testing, grading or certificate fees No prerequisites Course level: Basic Instructional Method: Self-Study