Based on the work of the Harvard Negotiation Project, a group that deals with all levels of negotiation and conflict resolution, it offers readers a straightforward, universally applicable method for reaching mutually satisfying agreements - at home, in business, and with people in any situation.
Read Getting to Yes to learn, step-by-step, how to:
- Disentangle the people from the problem
 
- Focus on interests, not positions
 
- Work together to find creative and fair options
 
- Negotiate successfully with anybody at any level
 
All course materials provided
No additional testing, grading or certificate fees
No prerequisites
Course level: Basic
Instructional Method: Self-Study